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Everything you need to know (and more) about the Silent Hill 2 – Red Pyramid Thing statue pre-orders!
Pre-orders for the Silent Hill 2 – Red Pyramid Thing statue are now open! If this is your first time pre-ordering from First 4 Figures, kindly read through these instructions to guarantee your orders:
- Take advantage of our EARLY BIRD OFFER by placing your orders before 17 November 2021, 4:00 PM HKT (Hong Kong Time)!
Frequently Asked Questions:
Q: “How much does each Silent Hill 2 – Red Pyramid Thing variant cost?”
- EARLY BIRD PRICE (excluding tax and shipping)
- Red Pyramid Thing (Standard Edition) – USD 484.99
- Red Pyramid Thing (Exclusive Edition) – USD 499.99
- Red Pyramid Thing (Definitive Edition) – USD 544.99
- SRP (excluding tax and shipping)
- Red Pyramid Thing (Standard Edition) – USD 529.99
- Red Pyramid Thing (Exclusive Edition) – USD 544.99
- Red Pyramid Thing (Definitive Edition) – USD 589.99
Q: “Do you have payment plans?”
Yes, payment plans are available. We have up to six (6) months of payment terms for this particular statue. For more information, you may check the “Additional Information” section of your desired product.
Q: “Can I cancel my order?”
You may cancel your orders, but the 10% initial deposit is non-refundable, and you incur an Administration Charge of USD 5.00 per payment to be refunded (if you are on a payment plan). For more information, please visit the Cancellation section of our Helpdesk.
Q: “How much will the shipping cost?”
Kindly refer to the image below for shipping cost estimates. The finalized amount will be declared in your final invoice, which will be sent to your registered email when your order is ready to ship.
SHIPPING COSTS
(FOR ALL THREE EDITIONS)
Q: “If I decide to purchase more than one statue, will it be possible to combine it all into one shipping cost?”
Shipping costs are charged on a per-item basis. We do not allow the combining of shipping costs.
Q: “Do we have to pay for taxes or duties?”
Yes, you will have to pay sales tax when purchasing from our website. It will depend on your region, however, when sales tax is applied. The product page will indicate if sales tax is included or excluded from your purchase. Terms and conditions apply upon checkout.
Q: “Why do I have to authenticate my statue?”
We want to assist in making sure that what you have is a genuine First 4 Figures product. Authenticating your product will allow us to match your authentication number to our system database. For more information, please visit the Authentication section of our Helpdesk.
Q: “How are statue numbers allocated?”
Statue numbers will be assigned randomly. There is no first-come, first-served policy when allocating statue numbers.
Q: “Do statue numbers have any bearing on the quality of a product?”
Statue numbers and any other form of numbering merely represent the edition size of each product and do not have any implications on the quality.
Q: “Can I purchase your Red Pyramid Thing statue anywhere else other than your website?”
The Standard Edition of this statue may be available for purchase at your local retailer once these have been released, but the Exclusive and Definitive Editions are only available on our website.
For more information and high-resolution images of our Silent Hill 2 – Red Pyramid Thing statue, kindly click HERE.
If you have any further questions or concerns, please refer to the Helpdesk section of our website. Alternatively, you may contact our Customer Service or leave a comment below, and we will get back to you shortly.
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