Everything you need to know (and more) about the Crash Bandicoot™ – Dr. Neo Cortex statue pre-order!
Pre-orders for the Crash Bandicoot™ – Dr. Neo Cortex statue is now open! If this is your first time pre-ordering from First 4 Figures, kindly read through these instructions to guarantee your orders:
- Take advantage of our 10% EARLY BIRD DISCOUNT by placing an order on or before 12 August 2020, 16:00 HKT (Hong Kong Time)! Furthermore, you will receive BONUS reward points when pre-ordering within the Early Bird period!
- Pre-orders will close before production begins. We will announce the closing date one (1) week in advance.
Frequently Asked Questions:
Q: “How much does each Dr. Neo Cortex variant cost?”
- EARLY BIRD PRICE
- Dr. Neo Cortex (Standard Edition) – USD 359.99 (excluding tax and shipping)
- Dr. Neo Cortex (Exclusive Edition) – USD 359.99 (excluding tax and shipping)
- Dr. Neo Cortex (Standard Edition) – USD 399.99 (excluding tax and shipping)
- Dr. Neo Cortex (Exclusive Edition) – USD 399.99 (excluding tax and shipping)
Q: “Do you have payment plans?”
Yes, payment plans are available. For this particular statue, we have up to a maximum of twelve (12) months payment terms. For more information, you may check the “Additional Information” section of your desired product.
Q: “Can I cancel my order?”
You may cancel your orders, but the 10% initial deposit is non-refundable, and you incur an Administration Charge of USD 5.00 per payment to be refunded (if you are on a payment plan). For more information, please visit the Cancellation section of our Helpdesk.
Q: “How much will shipping cost?”
Kindly refer to the image below for shipping cost estimates. The finalized amount will be declared in your final invoice, which will be sent to your registered email when your order is ready to ship.
Q: “If I decide to purchase more than one statue, will it be possible to combine it all into one shipping cost?”
Shipping costs are charged on a per-item basis. We do not allow combining of shipping costs.
Q: “Do we have to pay for taxes or duties?”
Yes, you will have to pay for sales tax when purchasing from our website. It will depend on your region, however, when sales tax is applied. The product page will indicate if sales tax is included or excluded in your purchase. Terms and conditions apply upon checkout.
Q: “Why do I have to authenticate my statue?”
We want to assist in making sure that what you have is a genuine First 4 Figures product. Authenticating your product will allow us to match your authentication number to our system database. For more information, please visit the Authentication section of our Helpdesk.
Q: “How are statue numbers allocated?”
Statue numbers will be assigned randomly. There is no first-come, first-served policy when allocating statue numbers.
Q: “Do statue numbers have any bearing on the quality of a product?”
Statue numbers and any other form of numbering merely represent the edition size of each product and do not have any implications on the quality.
Q: “Can I purchase your Dr. Neo Cortex statue anywhere else other than your website?”
The Standard Edition of this statue may be available for purchase at your local retailer once these have released, but the Exclusive Edition is only available on our website.
For more information and high-resolution images of our Crash Bandicoot™ – Dr. Neo Cortex statue, kindly click HERE.
If you have any further questions or concerns, please refer to the Helpdesk section of our website. Alternatively, you may contact our Customer Service, or you may leave a comment below and we will get back to you shortly.
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