Everything you need to know (and more) about the Reala statue pre-order!
Pre-orders for the Reala statue are finally open! If this is your first time pre-ordering from First 4 Figures, kindly read through these instructions to guarantee your Early Bird discounts:
- Pre-orders open right after F4F’s product launch livestream on the 21st of February 2020, 06:00 PST | 09:00 EST | 14:00 GMT | 15:00 CET | 22:00 HKT (Hong Kong Time).
- Take advantage of our 10% EARLY BIRD DISCOUNT by placing an order on or before 9 March 2020, 16:00 HKT! Furthermore, you will receive BONUS reward points when pre-ordering within the Early Bird period!
- NOTE: The Early Bird promotion is exclusive to First4Figures.com.
- Pre-orders close on the 30th of March 2020, 16:00 HKT.
- NOTE: If by the end of the pre-order period the Exclusive Edition does not reach a total of at least 1,000 pieces sold, the pre-order period will remain open until before production begins. If at least 1,000 pieces are sold within the initial pre-order period, the pre-ordering process will proceed as normal.
Frequently Asked Questions:
Q: “How much does each Reala variant cost?”
- EARLY BIRD PRICE
- Reala (Standard Edition) – USD 296.99 + shipping
- Reala (Exclusive Edition) – USD 296.99 + shipping
- Reala (Standard Edition) – USD 329.99 + shipping
- Reala (Exclusive Edition) – USD 329.99 + shipping
Q: “Do you have payment plans?”
Yes, payment plans are available. For our Reala resin statue, we have up to a maximum of twelve (12) months payment terms. For more information, you may check the “Additional Information” section of your desired product.
Q: “Can I cancel my order?”
You may cancel your orders, but the 10% initial deposit is non-refundable, and you incur an Administration Charge of USD 5.00 per payment to be refunded (if you are on a payment plan). For more information, please visit the Cancellation section of our website.
Q: “How much does shipping cost?”
Kindly refer to the image below for shipping costs to your region:
Q: “Do we have to pay for Customs fees or taxes?”
As much as possible, First 4 Figures shoulders Customs fees to ensure a smooth and hassle-free transaction from purchase to delivery. We strategically have warehouses located in the US, Canada, EU, UK, and China. However, if your order will be delivered from a distant warehouse, any additional fees or taxes are of the buyer’s responsibility. For more information, please visit the Shipping section of our website.
Q: “If I decide to purchase more than one statue, will it be possible to combine it all into one shipping cost?”
Shipping costs are charged on a per-item basis. We currently do not allow combining of shipping costs.
Q: “Why do I have to authenticate my Reala statue?”
We want to assist in making sure that what you have in your possession is a genuine First 4 Figures product. Authenticating your product will allow us to match your authentication number to our system database.
Q: “How are statue numbers allocated?”
Statue numbers will be assigned randomly. There is no first-come, first-served policy when allocating statue numbers.
Q: “Do statue numbers have any bearing on the quality of a product?”
Statue numbers and any other form of numbering merely represent the edition size of each product and do not have any implications on the quality.
Q: “Can I purchase your Reala statues anywhere else other than your website?”
Our Reala (Standard Edition) may be available for purchase at your local retailer once these statues have been released, but the Exclusive Edition is only available for purchase on our website.
For more information and high-resolution images of our Reala statue, kindly click HERE.
If you have any further questions or concerns, please refer to the FAQS section of our website. Alternatively, you may also contact Customer Service through our CONTACT US online form, or you may leave a comment below and we will get back to you shortly.