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Jul 20, 2018 Writen By: Miguel Galvez

Spike Spiegel Pre-Order FAQs

Everything you need to know (and more) about the Spike Spiegel pre-order!


The Reservation Period for Spike Spiegel is finally upon us. Don’t miss out on this amazing opportunity!


Kindly read through these instructions to guarantee your pre-orders and Day One bonuses:


  1. The RESERVATION PERIOD will open immediately after F4F’s Friday Q&A with Chocks and A on 20 July 2018 and will then temporarily close on Tuesday, 24 July 2018, 10:00 PM HKT in preparation for the validation process.


  1. On 24 July 2018, 11:00 PM HKT, the pre-ordering period will reopen and a “VALIDATE NOW” button will go live on your Spike Spiegel order page. This newly reopened pre-order period will continue until 21 August 2018, 11:00 PM HKT.


  1. NOTE 1: The “VALIDATE NOW” button will only be available to those who have successfully placed their pre-orders during the Reservation Period; the button will only be available for 24 hours.


How to Validate Your Pre-Order


  1. NOTE 2: The sooner you click the “VALIDATE NOW” button on your order, the lower the number will be on your Spike Spiegel statue.


  1. NOTE 3: You MUST click the “VALIDATE NOW” button to secure a Day One Edition of your Spike Spiegel (EXCLUSIVE EDITION) pre-order.


  1. NOTE 4: If you pre-ordered during this 24-hour Validation Period, you are also guaranteed a Day One Edition for your order. However, you will NOT have a “VALIDATE NOW” button available to you since you did not place your pre-order during the Reservation Period, which means you cannot compete for a chance at low numbers.


  1. NOTE 5: To further support our anime line, if by the end of this four-week pre-order period the Exclusive version does not hit at least 1,000 pieces in sales, the pre-order period will extend until either 1,000 pieces are sold or until before production starts; if at least 1,000 pieces are sold during this four-week pre-order period, the pre-ordering process will proceed as normal.



Frequently Asked Questions:



Q: “How much does each Spike Spiegel variant cost?”


Both the Spike Spiegel (Regular) and the Spike Spiegel (Exclusive) statues cost USD 349.99 SRP + shipping.



Q: “Will payment plans (Flexipay) be available when I purchase my Spike Spiegel statues?”


Yes, Flexipay will be available when pre-ordering your Spike Spiegel statues, up to a maximum of twelve (12) months payment terms. You may find the various Flexipay options under the “Additional Information” section of your desired product.



Q: “Can I cancel my order?”


Orders are cancellable, but the 10% initial deposit is non-refundable and you incur an Administration Charge of USD 20.00 per payment to be refunded. For more information, please visit the Cancellation section of our website.



Q: “How much will shipping cost?”


Kindly refer to the images below for shipping cost charges:



Spike Spiegel Shipping Cost



Q: “Do we pay any Customs fees or taxes?”


As much as possible, First 4 Figures shoulders Customs fees and taxes to ensure a smooth and hassle-free transaction from purchase to delivery. We are able to do so by strategically setting up our warehouses in every corner of the globe. However, in the event that your order will be delivered from a distant warehouse, any additional fees or taxes (if any) become the buyer’s responsibility. For more information, please visit the Shipping section of our website.



Q: “If I decide to purchase more than one Spike Spiegel statue, will it be possible to combine it all into one shipping cost?”


Shipping costs are charged on a per product item basis. We currently do not allow combining of shipping costs.



Q: “What is a Day One Edition?”


If you successfully pre-ordered our Spike Spiegel (EXCLUSIVE) statue AND clicked the “VALIDATE NOW” button during Validation Period, you will be receiving a Day One Edition of your order, which includes:


      • Your Pre-ordered Statue/s
      • 1x Signature Card signed by Alex Davis
      • 1x Day One Edition Hologram Sticker
      • Additional F4F Reward Points (1 point per USD 1.00 spent)



Q: “I forgot to click the 'VALIDATE NOW' button, and the button isn’t available anymore. What will happen to my order?”


If you forgot to validate your reservation, you will still receive your order when the statues are scheduled to be released, but you will not be guaranteed a low-numbered statue nor will you be receiving a Day One Edition of your order. Unvalidated reservations will be slotted in after the 24-hour Validation Period closes, and the number on your statue will depend on how soon you placed your pre-order during the Reservation Period.



Q: “Why do I have to and how do I authenticate my Spike Spiegel statue?”


Our Spike Spiegel statue is part of our all-new Cowboy Bebop line, which means all statue numbers (except for #1 and #2) are up for grabs. If you authenticate your Spike Spiegel statue and continue to purchase and validate the succeeding statues in the line, you are guaranteed to have matching statue numbers for every single piece.



Q: “Can I purchase your Spike Spiegel statues anywhere else other than your website?”


Our Spike Spiegel (Regular) statues may be available for purchase at a local retailer near you once these statues are released, but our Spike Spiegel (Exclusive) statues are only available for purchase on our website.



For more pictures and information on our Spike Spiegel statues, kindly click HERE.


If you have any further questions or concerns, kindly refer to the HELP section of our website. Alternatively, you may also contact Customer Service through our CONTACT US online form, or you may leave a comment below and we will get back to you shortly.


Last Update 2018-08-03 05:16:48
Read 5924 Times
Published in Cowboy Bebop

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