Everything you need to know about the Shovel Knight pre-order (and more)!
The reservation period for the Shovel Knight (Regular/Exclusive) and the newly revealed Shovel Knight (Ornate Plate Armor Edition) is finally upon us. Don’t miss out on this amazing opportunity!
Kindly read through these instructions to guarantee your orders:
- The RESERVATION PERIOD will begin after F4F’s Friday Q&A with Chocks and A on December 15, 2017, and will remain open until Tuesday, December 19, 2017, 10:00 PM HKT.
- On December 19, 2017, 11:00 PM HKT, one (1) hour after the reservation period closes, the pre-ordering period will reopen and a “VALIDATE NOW” button will go live on your Shovel Knight order page. This newly reopened pre-order period will end on December 30, 1:00 AM HKT.
- NOTE 1: Pre-orders for the Shovel Knight (Ornate Plate Armor Edition) and the Shovel Knight (Combo Edition) will be ending EARLIER, December 23, 2017, 1:00 AM HKT.
- NOTE 2: The “VALIDATE NOW” button will only be available to those who have successfully placed their pre-orders during the reservation period, and will only be available for 24 hours. (How to Validate Your Pre-Order)
- NOTE 3: The sooner you click the “VALIDATE NOW” button on your order, the lower the number will be on your Shovel Knight statue.
- NOTE 4: You must click the “VALIDATE NOW” button in order to secure the Day One Edition of your Shovel Knight (Exclusive), Shovel Knight (Ornate Plate Armor Edition), or Shovel Knight (Combo Edition) order.
- NOTE 5: Those of you who placed your pre-orders during this 24-hour validation period are automatically guaranteed a Day One Edition for your order. However, you will NOT have a “VALIDATE NOW” button available to you since you did not place your pre-order during the reservation period.
- The LAST CHANCE WEEKEND for obtaining your own Shovel Knight statue will be open from January 12-15, 2018. Only the Exclusive version of the statue will be purchasable during this period.
SHOVEL KNIGHT (ORNATE PLATE ARMOR EDITION)
SHOVEL KNIGHT (EXCLUSIVE)
SHOVEL KNIGHT (REGULAR)
Frequently Asked Questions:
Q: “How much are the Shovel Knight (Regular/Exclusive), the Shovel Knight (Ornate Plate Armor Edition), and the Shovel Knight (Combo Edition) statues?”
The Shovel Knight (Regular/Exclusive) and the Shovel Knight (Ornate Plate Armor Edition) statues cost $299.99 SRP + shipping, while the Shovel Knight (Combo Edition) costs $549.99 SRP + shipping.
Q: “Will payment plans (Flexipay) be available when I purchase my Shovel Knight statues?”
Yes, Flexipay will be available when pre-ordering your Shovel Knight statues, up to a maximum of one (1) year payment terms. You may find the various Flexipay options under the “Additional Information” section of your desired product.
Q: “Can I cancel my order?”
Orders are cancellable but the initial deposit is non-refundable and you incur an Administration Charge of 20.00 USD per payment to be refunded. For more information, please visit the Cancellation section of our website.
Q: “How much will shipping cost?”
Kindly look at these images below for shipping cost charges:
SHIPPING COST (COMBO EDITION) SHIPPING COST (INDIVIDUAL)
Q: “Do we pay any Customs fees or taxes?”
As much as possible, First 4 Figures shoulders Customs fees and taxes to ensure a smooth and hassle-free transaction from purchase to delivery. We are able to do so by strategically setting up our warehouses in every corner of the globe. However, in the event that your order will be delivered from a distant warehouse, any additional fees or taxes (if any) become the buyer’s responsibility. For more information, please visit the Shipping section of our website.
Q: “If I decide to buy more than one Shovel Knight statue, will it be possible to combine it all into one shipping cost?”
Shipping costs are charged on a per product item basis. We currently do not allow combining of shipping costs.
Q: “What is a Day One Edition?”
If you successfully pre-ordered a Shovel Knight (Exclusive), a Shovel Knight (Ornate Plate Armor Edition), or a Shovel Knight (Combo Edition) AND clicked the “VALIDATE NOW” button on your reservation, you will be receiving a Day One Edition for your order, which includes:
- Your Pre-ordered Statue/s
- 1x Signature Card signed by Alex Davis (2x for the Combo Edition)
- 1x Day One Edition Hologram Sticker
- Additional F4F Reward Points (1 point per $1.00 spent)
Q: “I forgot to click the “VALIDATE NOW” button, and the button isn’t available anymore. What will happen to my order?”
If you forgot to validate your reservation, you will still receive your order when the statues are scheduled to be released, but you will not be guaranteed a low-numbered statue nor will you be receiving a Day One Edition of your order. Unvalidated reservations will be slotted in after the 24-hour validation period closes, and the number on your statue will depend on how soon you placed your pre-order during the reservation period.
Q: “Can I purchase your Shovel Knight statues anywhere else other than your website?”
Shovel Knight (Regular) statues may be available at a local retailer near you once these statues are released. However, the Shovel Knight (Exclusive) statues, the Shovel Knight (Ornate Plate Armor Edition) statues, and the Shovel Knight (Combo Edition) statues are only available for purchase on F4F's website.
For more pictures and information on the Shovel Knight statues, click HERE.
If you have any further questions or concerns, kindly refer to the HELP section of our website. Alternatively, you may also contact Customer Service through our CONTACT US online form, or you may leave a comment below and we will get back to you shortly.